Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Locations
At this time, Veloura Belle ships primarily within the United States.
We are working on expanding our shipping destinations in the future.
Estimated Delivery Time
Delivery times may vary depending on the product and fulfillment partner.
Typical delivery estimates:
-
United States: 5–10 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high demand periods.
Multiple Shipments
Because some products are fulfilled by different production partners, your order may arrive in separate packages.
You may receive multiple tracking numbers if items are shipped from different fulfillment centers.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
From time to time, Veloura Belle may offer free shipping promotions.
Lost or Delayed Packages
Once an order has been shipped, the shipping carrier is responsible for delivery. If your package is significantly delayed or appears to be lost, please contact us and we will assist you in resolving the issue with the carrier.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. Veloura Belle is not responsible for orders shipped to an incorrect address provided by the customer.
Contact
If you have any questions regarding shipping, please contact us at:
info@veloura-belle.com