Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–10 business days after payment is received. To ensure the absolute freshest formulas, our skincare, wellness, and lifestyle items are prepared on-demand and may arrive in separate, dedicated packages. Orders are not processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Locations

At this time, Veloura Belle ships primarily within the United States.

We are working on expanding our shipping destinations in the future.

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order.

From time to time, Veloura Belle may offer free shipping promotions.

Lost or Delayed Packages

Once an order has been shipped, the shipping carrier is responsible for delivery. If your package is significantly delayed or appears to be lost, please contact us and we will assist you in resolving the issue with the carrier.

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout. Veloura Belle is not responsible for orders shipped to an incorrect address provided by the customer.

Contact

If you have any questions regarding shipping, please contact us at:

info@veloura-belle.com